Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Xbox customers
I have bought and downloaded fifa ** pre-order , i had downloaded free trial and was lo...
im trying to get my file transfer reset but
can you please reset my transfer
I bought a Xbox one gears of war ultimate edition and I reset it but I no longer have t...
Issues with gamertag - I would prefer to web live chat with a support member.
Can't make any purchases
I won *,*** dollars and didn’t get it
Need to speak to a human about a payment
My * year old son made in game purchases of over $*** through my account without my kno...
My Xbox is stuck on the green screen
I have xbox live and I'm trying to delete my debit account off but it won't let so how...
When I load onto fifa ** it will not let me get onto the game. It is stuck on the loadi...
My reddead redemetion online won't load,said i don't own it. I do. Order history a year ago.
hi,*chernobylite the game for xbox is on the store with pre order now but when i go to...
Xbox game pass isn't working
I just purchased * game but it’s not on my Xbox s
my account password and email are lost!!! what do I do!
Diablo * will not play on my XboxSee more issues reported by Xbox customers
GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.