Not only do we write step by step manuals for how to solve common Virgin Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Virgin Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Virgin Mobile customers
I am looking for any promos for services I have ..even if a short time .
My Grandson went over on other acount not supposed to be able to was to be blacked afte...
Received phone but no Sim card. It is through assurance wireless
Mobile data is not working on my phone
I have a bill in collections I would like to pay off if possible.
Virgin changed my flight and I want to reschedule it to a later date please. Thank you...
It says i am $** into long distance. What is this i am from canada and on holiday in ha...
No March bill.Got message saying to pay $**.**.My bill has always been$**.**.Want to kn...
Call display not working
Just want you account number.
How to activate auto payment option on my virgin account
MOBILE NUMBER IS *********** I AM TRANSFERRING TO ANOTHER NETWORK AS YOU ARE STOPPING P...
I got a cell that I didn't order and I want to know how to return it for a refund
Hello! I'm Mekonnen G, I forgot my four digits security code. Can I get please?
I want to talk with a customer representative about my bill
en faisant un refill les modifications de ma carte de cr*dit ne sont pas accepter par l...
I will like to apply for sim swap from virgin mobile
We need a new travel pass on the phone *-***-***-**** PleaseSee more issues reported by Virgin Mobile customers
GetHuman has no affiliation whatsoever with Virgin Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Virgin Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.