Not only do we write step by step manuals for how to solve common Verizon Wireless customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon Wireless customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon Wireless customers
Change my mobile number
Forgot my password to sign in . The chat just loops me. Never sends me the link to reset
Need help installing new boxes
I received a text message indicating that I had incurred international phone charges...
I have questions about trading in my phone.
Same issue all day phone doesn’t call put
My phone was activated today but it still not working
I am filling a fraud lawsuit against Verizon for not refunding my money, and I wa...
My phone is broken I need a new one and I have insurance on it
I have filed a fraud lawsuit against Verizon for refusing to return my refund and...
I have an iPhone Xr and I want to set up my my wireless hotspot options on this phone
I found that another account was compromised. I first checked my Verizon Wireless accou...
I cannot access my verizon account online and since I cannot do that they will not allo...
My phone displays *G internet and I have no internet access for the last few days.
I need to speak to a person
My account was renewed however I never renewed it for this month and I don’t want to re...
Finish Transfer of service and port out number to other carrier
My sister needs her number change from one phone to another phone because of screen is...
See more issues reported by Verizon Wireless customersGetHuman has no affiliation whatsoever with Verizon Wireless, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon Wireless have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.