How Do I Upgrade My Verizon Wireless Plan?

If you are looking to upgrade your Verizon Wireless plan, several options are available. You can call customer service, visit a Verizon store in person, or use the website or app to select a new plan. Additionally, you can also send an email or write a letter to the customer service department for help upgrading your account. Whatever method you choose, it's easy and straightforward to upgrade your Verizon Wireless plan.

Dec 9, 2022

As the world changes, communication methods have advanced, helping us connect with family and friends. Along with that, our data needs grow as we consume more content than ever before. So, it's no wonder that you might be considering upgrading your wireless plan. Verizon is one of the leading providers in the United States, and they offer a few different ways to upgrade your service. If you have Verizon Wireless and want to upgrade your plan, you can do a few things. Here are some tips.

Call Customer Service

The best way to upgrade your Verizon Wireless plan is to call customer service. The customer service number for Verizon is available on their website. When you call, a customer service representative will be able to help you figure out which plan would be the best for you and your needs. They'll also be able to walk you through the process of upgrading your account and answer any questions you might have.

Use the Verizon Wireless Website

If you'd rather not call customer service or you don't have time to wait on hold, you can also upgrade your Verizon Wireless plan by using the website.

  1. The first step is to log in to your account.

  2. Once logged in, click on the "My Plans & Services" tab. You should see an option that says "Change Plan."

  3. Click on that, and you'll be able to select the new plan you want.

Stop by a Verizon Store

If you want to upgrade your Verizon Wireless plan in person, you can always stop by a Verizon store. The employees there can help you figure out which plan is best for you and then walk you through upgrading your account. This is a good option if you have questions that you want answered in person or are not comfortable doing it online.

Send an Email

Another option is to email to customer service. You can find the customer service email address by logging into your account and going to the "Contact Us" page. You'll be able to select "Email Us" and fill out a form with your question. In your email, be sure to include that you'd like to upgrade your plan, and a customer service representative will get back to you.

Use the Verizon App

You can also upgrade your Verizon Wireless plan directly from the Verizon app.

  1. Simply download the app to your smartphone and log in.

  2. Once you're logged in, click on "Manage Account" and select "View Plans & Services."

  3. From there, you should be able to see all the available plans and choose the one you want.

The app is available for both Android and iOS devices, so you can upgrade your plan on the go.

Write to Verizon

If you want to upgrade your Verizon Wireless plan but don't want to do it online or over the phone, you can always write a letter. Simply address your letter to the customer service department and include your account number, what plan you have now, and what plan you'd like to upgrade to. You can find the mailing address on the Verizon website or by calling customer service.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Upgrade My Verizon Wireless Plan?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Upgrade My Verizon Wireless Plan? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon Wireless

Asked 2 years ago
Updated a year ago
Viewed 1,329,338 times
Verizon Wireless
How to upgrade your Verizon Wireless subscription
A guide to changing your Verizon Wireless plan

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!