How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone?

If you're looking to transfer minutes from an old Verizon prepaid phone to a new one, it's a pretty simple process. Just follow these steps, and you'll be good to go. To begin, you'll need to call Verizon customer service and have them activate your new phone. Once your new phone is activated, you can then transfer your minutes. To do this, you'll need the account number and PIN for both phones.

If you're looking to transfer minutes from an old Verizon prepaid phone to a new one, it's a pretty simple process. Just follow these steps, and you'll be good to go.

What is a Transfer of Minutes?

This is when you're changing the number of minutes associated with your prepaid phone (the one you used to make calls). These minutes will still be available on your plan and expire in about 90 days.

How Do I Transfer My Minutes?

To begin, you'll need to call Verizon customer service and have them activate your new phone. Once your new phone is activated, you can then transfer your minutes. To do this, you'll need to have the account number and PIN for both phones. You can find this information on your billing statement or by logging in to My Verizon.

Once you have this information, call Verizon's customer service team and tell them you'd like to transfer minutes. They'll ask for the account number and PIN for the phone with the extra minutes and the account number and PIN for the new phone. Once they have that information, they'll be able to transfer the minutes for you.

To make sure the transfer goes smoothly, it's recommended that you transfer your remaining minutes 90 days before they expire. Also, if you're transferring a lot of extra minutes (more than 1,000), consider putting them on an upcoming pay-as-you-go plan and making sure there's enough money in your account to cover this cost.

Also, please note that the transfer process will only give you double tiers if you have a phone with triple minutes for life on it. For example, if you transferred 1,000 extra minutes from your old phone to your new one and both phones had triple minutes for life on them, the transfer would be as follows:

60 +60 + 60 = 180 (Tier 1), plus 60 + 60 = 120 (Tier 2), plus 60 = 180 minutes total

180 / 3 tiers = 60 minutes per tier

60 + 60 + 60 mins. transferred from old phone x 2 tiers on new phone = 120 Tier 3 minutes

120 - 180 Tier 2 minutes from both phones = 0Tier 3 minutes

That means your new phone will have 120 minutes for life, while the old phone will still have 360 minutes. You can always call Verizon customer service to help with the transfer process.

Tips for Successfully Transferring Minutes

Here are a few tips to keep in mind when transferring minutes:

  • Make sure you have the account number and PIN for both phones.
  • Call Verizon customer service and tell them you'd like to transfer minutes.
  • They'll ask for the account number and PIN for the phone with the extra minutes, as well as the account number and PIN for the new phone.
  • Once they have that information, they'll be able to transfer the minutes for you. Do this no sooner than 90 days before the old minutes expire.
  • If you're transferring a lot of extra minutes (more than 1,000), put them on an upcoming pay-as-you-go plan and make sure there's enough money in your account to cover this cost.

And that's all there is to it. If you need help with the transfer process, just give Verizon's customer service team a call. They're there to help 24 hours a day.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Transfer Minutes to a New Verizon Wireless Prepay Phone?

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Transferring minutes to a new Verizon phone
How do I transfer minutes to a new Verizon Wireless Prepay phone?
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