How Can I Change or Cancel a Payment Arrangement I Made with Verizon FiOS?

Verizon FiOS has attractive services that are vital to customers. Subscribers enjoy the fastest internet speed and a host of other exciting offers like phone, TV, and voice services. You can cancel your current payment arrangement if you feel you need a different plan. Some customers cancel the arrangement because they can now afford to make timely payments. Other customers cancel after completing the pending bill and feel they can settle their bills on time onwards. Follow the steps highlighted above to modify your payment arrangement. Contact Verizon customer support if you need further help.

Jan 29, 2020

How Can I Change or Cancel a Payment Arrangement I Made with Verizon FiOS?

Verizon offers phone, TV, and internet services over fiber optic cables. You get the fastest speed. The service is faster than any standard copper-based cable offerings. Verizon provides higher data speed and gives customers more TV channels. Like any other service, you get Verizon FiOS by scheduling an appointment with the company.

You can contact Verizon customer support to schedule your appointment. Once you are approved, the installation crews will come to your home to finalize everything. It takes longer than standard cable services as most homes are not wired for fiber optic. There is a self-install option you can use if you know the process.

Internet service is the core offer, but there are plenty of other options depending on your location. Verizon FiOS is the leader in internet speed with download speed as high as 940Mbps for most packages. The customer enjoys 3-different TV packages with the preferred HD offer having 280 channels and the extreme HD offering an upward OF 355 channels plus 120 HD channels.

How Can I Cancel a Payment Arrangement I Made with Verizon FiOS?

There are two ways of doing this by using the app or going online. If you want to use the online option, follow the steps below.

  1. Go to Verizon homepage
  2. Sign in to your account
  3. Select Manage Payment Arrangement or Bill option
  4. select Payment history
  5. Select Modify Arrangement
  6. Confirm by clicking OK.

If you are using a Verizon app, you can follow the following steps:

Choose Bill >Manage Payment Arrangement> follow prompt steps to make the cancellation.

How Does Verizon FiOS ONT Work?

The ONT or Optical Network Terminal basically converts the optical signal coming in through the fiber into separate signals for Voice, TV, and data. ONT is installed with your Verizon FiOS service on the inside or outside the home like a closet, garage or basement, etc.

How Does Verizon FiOS Payment Plan Work?

Verizon gives you flexibility in terms of payments. You can upgrade your device early or use the Verizon 24 months' payment plan instead of making an upfront payment. You are required to make affordable monthly payments until the retail price is settled.

Choose a payment plan you are most comfortable with for convenience. Go through the different payment plans and select one that fits your needs and financial situation. To make a payment arrangement follow the steps below;

  1. Go to Verizon Homepage
  2. Sign in to your account
  3. Hover the mouse over Billing icon
  4. Select Payment Arrangement
  5. Schedule Payment Arrangement

What If I Don't Pay My Verizon Bill?

Failing to pay the bill on time means you are going back on your contract. The account effectively goes into arrears, and Verizon can cut your service. Therefore, its best that you settle the bill promptly to ensure your service is not interrupted. Take quick steps to pay the debt to ensure your account is not in default and avoid cancellation of your contract.

Is There a Grace Period for Making Verizon FiOS Payments?

The agreement you signed states that you make payments before or on the due date. Failure to do so results in a late fee. The information is in your previous bills to ensure you understand the change. You can make payments online through your online account by filling in your preferred payment option, whether credit card, debit card, or bank. Besides, you can make the payment at any Verizon FiOS local presence center location.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Can I Change or Cancel a Payment Arrangement I Made with Verizon FiOS?

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Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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