Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon FiOS customers
broadcast channels (*,*,*,*,*,** have digital lines running through the screen.*I rebo...
I need to speak to a vios customer service agent about my fios bill my is bill my bank...
I had a tech out here to check our internet wiring this past Tuesday the **th. He repla...
Looking to cut service and need to discuss option with Verizon.
My internet is not working
I can't get my guide to work. My remote won't allow me to scroll
Talk to technical person
I want to return my Verizon WiFi extender. It is not needed. Where can I return it?
Change name on Fios-internet-phone bill after death of current customer.
talk about service options, add wife, add new home, discuss deals
My TV doesn't work. I wanted to watch a sports event on Verizon Fios. I have been attem...
i home phone service don't work
want to discuss billing
I DISCONTINUED SERICE AS OF ***** I WAS CHARGED FOR SEPT. NOW I GET AN EMAIL FOR...
My internet is not working at **** Highland Ave*Chester Va . There are two men working...
Router, white light, connects, but without internet.
My living room TV not working. Other TV very sluggish. WiFi almost non-existent
My internet is not working. I already chatted with tech support last night and they sai...See more issues reported by Verizon FiOS customers
GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.