How Do I Stop Receiving Text Messages from Uber?

If you want to stop receiving messages from Uber, you can call the customer service desk and ask to unsubscribe from promotional messages or block the number altogether. Alternatively, you can use the official Uber website via the "Help" button on the top right corner. If you choose, you can report spam messages to Uber.

Uber is the favorite for millions of people across the world. As part of their service, Uber often sends text messages to their customers to provide updates on their rides and provide some promotional offers. For some people, these text messages are a great way to stay updated on the happenings in their area. However, for some, these messages can be a nuisance and even annoying after a certain point in time. If you are receiving too many text messages from Uber, there is no reason to worry. Fortunately, the process of unsubscribing to these SMS updates is straightforward and can be done within a few minutes if you follow these steps carefully.

Use the Official Uber Website

To unsubscribe to Uber text messages, the first thing you need to do is visit the official website for Uber. You can do this by visiting uber.com in your browser and then searching for their "Help" section in the top right-hand corner of their webpage. When you locate this option, select it to open up a drop-down menu that includes the option to "send us an email," make sure you choose it.

When you do this, Uber will ask for your email address and provide a text box to type in your message to them. Once you've done that, click on the "Submit" button, and Uber should immediately send off an email to you containing your unique support ID. You can note this ID number for future reference if you need to contact Uber again in the future.

When you have your support ID, proceed to type it in the "Subject" field of the email sent by Uber. Next, write a short message in the main body section of the email explaining that you wish to unsubscribe from all Uber text messages. It can also be a good idea to list your mobile number, which you want to be removed from these messages.

Once you've done this, click on "Send," and your message will be sent off to Uber support. The process is now complete, and after about 15 minutes, Uber will stop sending you text messages.

Call Uber Customer Service

If you are not comfortable sending Uber an email, there is another option. You can also call their customer service team to do the same thing. Call up Uber on your phone and when you're connected to a customer service representative, inform them that you wish to unsubscribe from all text messages relating to Uber. They will then gladly remove your mobile number from their list of SMS contacts.

Block the Number

If you have decided to unsubscribe from Uber messages, you can do one final thing. Block the number which Uber is using to contact you. To do this, open your phone's dialler and then type in this number into the search bar provided at the top of your screen. Once located, press on that number and select the block option, which you will display on your screen. This is an excellent method for those trying to stop Uber messages but needs to know what this number is in case they need to contact Uber support at some point in the future.

Report Any Spam Messages to Uber

Although it is unlikely, you need to know that Uber can occasionally send out spam messages. If you ever receive one of these messages, don't hesitate to let Uber know. You can do that by sending them an email along with the message in question attached.

Why Did GetHuman Write "How Do I Stop Receiving Text Messages from Uber?"?

Nachdem Tausende von Uber Kunden auf der Suche nach einer Antwort auf dieses Problem (und viele andere) zu GetHuman gekommen waren, beschlossen wir, Anweisungen zu veröffentlichen. Also haben wir How Do I Stop Receiving Text Messages from Uber? zusammengestellt, um zu helfen. Laut anderen Benutzern dauert es einige Zeit, bis diese Schritte ausgeführt sind, einschließlich der Zeit, die für die Bearbeitung der einzelnen Schritte und die Kontaktaufnahme mit Uber aufgewendet wurde, falls erforderlich. Viel Glück und lassen Sie uns wissen, ob Sie Ihr Problem mit Hilfe dieser Seite erfolgreich lösen können.

Why does GetHuman Write How-to Guides for Uber Problems?

GetHuman arbeitet seit über 10 Jahren an der Beschaffung von Informationen über große Organisationen wie Uber, um Kunden dabei zu helfen, Kundendienstprobleme schneller zu lösen. Wir begannen mit Kontaktinformationen und den schnellsten Wegen, einen Menschen in großen Unternehmen zu erreichen. Besonders solche mit langsamen oder komplizierten IVR- oder Telefonmenüsystemen. Oder Unternehmen, die Self-Service-Hilfeforen anstelle einer Kundendienstabteilung haben. Von da an stellten wir fest, dass die Verbraucher immer noch detailliertere Hilfe bei der Lösung der häufigsten Probleme benötigten, und erweiterten diese Reihe von Leitfäden, die jeden Tag wachsen. Wenn Sie Probleme mit unserem How Do I Stop Receiving Text Messages from Uber? -Handbuch feststellen, teilen Sie uns dies bitte mit, indem Sie uns Feedback senden. Wir möchten so hilfreich wie möglich sein. Wenn Sie diesen Leitfaden geschätzt haben, teilen Sie ihn bitte Ihren Lieblingsleuten mit. Unsere kostenlosen Informationen und Tools werden von Ihnen, dem Kunden, bereitgestellt. Je mehr Leute es benutzen, desto besser wird es.

Uber

Asked vor 21 Stunden
Updated vor 21 Stunden
Viewed 1,541 times
Uber
How to unsubscribe from Uber messages
Guide to disabling Uber messages.

What customers are saying about this and similar problems

I’m trying to get when I got out my Uber this morning basically a copy of it send to me
Please remove pending charge for Jan. ** at **:** am. This ride was canceled.
I have a question if I can split a charge between Uber cash and my card
Please refund me *.** to the credit card on file *******
jan *, **** in Philadelphia I was charged a wait fee even though I was standing outside...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!