Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
I would like to upgrade to a new phone and it wont let me do it online, says I have to call.
Want to upgrade my plan
I need to add device protection for my wife’s iPhone **, and I’m not sure how to do that.
I need to contact T-Mobile to arrange for a second * month suspension of service while...
I turned my old phone to t-mobile store and I am message about it. Ai have the...
I am trying to upgrade my phone online. I pick out the phone and click the upgrade tab...
I cancelled my service on Aug ** and now I've received a paper bill for service from Au...
Give me my **** so I can get my phone done are get someone to call me now
Got locked out of my phone - I didn't realize until after what a locked sim was and the...
All four cell phone lines are not working properly we sound robotic we drop calls we ca...
autopay differant card number same bank.
Digits technical support.
My wife's phone keeps freezing on her. We've tried removing thousands of pictures and i...
Don't understand phone bill
I was a t-mobile customer for years on an account with my father. He decied to cancel h...
I think i have been charged twice for the same month of service.*Once on a credit card...
I lost my SIM card.*But I had set up auto-pay for this number before.*Now I want to can...
I need to do a phone replacement on a different account
See more issues reported by T-Mobile customersGetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.