How Do I Check the Status of My Claim with State Farm?

State Farm offers several coverage options to customers. Policyholders who meet with accidents can file the claim or manage the claim through the company's official website and app. Customers can also contact the Claim Help Center through the website or the phone. The website contains detailed information about the claim tracking and management process.

Dec 9, 2022

State Farm is the nation's largest insurance provider with excellent customer satisfaction ratings. It's easy to file and manage State Farm insurance claims. The company allows customers to file claims, upload photos, and bills and track the claim discharge process through the official website and the mobile app.

Additionally, there are over 19,000 agents affiliated with the organization. The agents help policyholders through the claim filing and closing process. The company's policyholders have access to over 20 different discounts and other benefits.

Checking the Status of the Claim Through the Official Website

The official website contains detailed information about the claims filing and management process. To track the status of your claim, perform the following steps:

  1. Visit the official website and click on the "Claims" tab on the top right corner of the page
  2. Choose the " Track a claim" option from the dropdown list to be redirected to the "Claims" page
  3. Log in using your customer details (User ID and Password)
  4. Once you log in successfully, the page will display information about the status of your claim

There are four steps in the insurance claims closing process. They are filing, review, estimate and repair and close. The company also allows people who got into accidents with the State Farm customers and insurance carriers of such accident victims to track the status of claims through the website. In case of any discrepancies, customers can contact the Claims Help Center via the website.

Checking the Status Through the Mobile Application

The company's award-winning mobile app is available for download on both Android and iOS platforms.

  1. Download the app and log in using your customer details
  2. Select the "Claims" option and click on the "Track a claim" button
  3. The screen will display information about the status of your insurance claim

Policyholders can manage State Farm insurance claims, check the claims status, upload photos and documents, and communicate with the claims team via the mobile app. Customers also have access to electronic notifications and alerts about claims processing.

Contact the Claims Help Center

You can contact the State Farm claims help center for information about the status of your claim. The claims center representative may ask you for information about your policy, accident, and customer details.

The representative will then inform you of the status of your insurance claim. You can also contact the claims help center if you have complaints about the claims revival process. The phone number and contact details of the company's help center are available in the GetHuman directory.

Contact the Claims Help Center via Email or Live Chat

Policyholders can reach out to Claims Help Center representatives through email or live chat. Live chat sessions are as practical as direct meetings with the claim help center team. The representatives may request information about the accident type, policy details, and customer details. Policyholders can also ask for information about select service shops and estimates.

The claims help center experts will address all customer queries and complaints regarding claims filing and processing. The representative may help customers find ways to speed up claims processing by uploading relevant documents, accident-related photos, or other information.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Check the Status of My Claim with State Farm?

Why does GetHuman Write How-to Guides for State Farm Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like State Farm in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Status of My Claim with State Farm? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

State Farm

Asked 3 years ago
Updated a year ago
Viewed 2,510,385 times
State Farm
State Farm claim status
Manage State Farm Insurance Claim
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!