Schritt-für-Schritt-Anleitungen zum Lösen von Optimum -Problemen

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

I'm having trouble figuring out how to stop a subscription and return Ruckus ** port sw...
No internet or phone, distorted picture on * tv, not working on another
Hey I’m the optimum customer and I think you guys charge me overcharges..I didn’t have...
down loaded from optimum web site , e mail scam. now i can send e mail but can not rece...
I would like to get my emails I haven’t had any emails since the **th of October **** I...
no issues, want to change my TV package
I purchased an iPhone ** today. They said I should receive it in * days. I want to keep...
I’m just trying to get Wi-Fi service in my new apartment
I want to know what the $** charge for Optimum *** is all about? What is Optimum ***?
I constantly need to reset my cable modem * to three times a day
Second time service person does not show up for appointment and doesn’t call
Would like to speaker to a live person. Please I have been on line for some time and ha...
I was able to get return labels for two items I received They were a belt and a food c...
I have questions regarding available options to lower my bill
I would like to manage my TV subscription (want to get rid of a couple of networks) and...
Down grade package to seasonal
Is there a way that you can lower my monthly bill?
I am a senior ** yrs old living on a fixed budget. I have been with cablevision since t...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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