How Do I Contact the IRS with a Tax Question?

This guide outlines the steps you need to take if you would like to contact the IRS regarding a tax question. If you are unsure about your taxes, this article may be useful for you. The article explains how to find an answer to your tax-related question using the interactive tax assistant tool on the IRS website, how to contact the IRS via telephone, and what you can do if these steps do not work.

Dec 9, 2022

If you have an important question regarding your taxes and would like to contact the Internal Revenue Service (IRS), this guide will help you.

You are trying to file your taxes or have an important tax query that you think IRS could help you with. Therefore, you would like to directly contact the IRS. However, you are unsure of the best way to contact the organization. Luckily, it is common for people to contact the IRS with a tax question, and for that reason, the process is simple.

To find out how you can contact the IRS with a tax question, read this easy to follow guide.

Navigate to the IRS Website:

The first step to contacting the IRS is to visit the company's website. Once you have arrived on the homepage, scroll to the bottom of the page until you find the navigation bar. Find the "Our Agency" menu heading and then locate and select the "Help" hyperlink.

When you have successfully navigated to the IRS help tool, you can proceed to access the interactive tax assistant tool or locate the IRS customer service contact details.

Access the Online Interactive Tax Assistant Tool:

If you have decided you would like to use the online interactive tax assistant tool to find the answer to your tax-related question, find the side navigation bar on the "Help" page. From the side navigation, select the "Interactive Tax Assistant" option.

You should now be able to see the Interactive Tax Assistant search bar where you can enter your tax question. After searching for your question, the tool will offer all the relevant search results.

However, if you can't find the answer to your question, you can call the IRS directly.

Call the IRS Directly:

If you would prefer to talk to an adviser at the IRS, or cannot find the answer to your tax question on the online interactive tax assistant, contact the organization directly.

To find the contact details for the IRS, visit the company website, and access the "help" page. Once you have arrived on the "help" page, scroll down until you see the "IRS Phone Numbers" option and select it to reveal the drop-down menu.

From the drop-down, find the telephone number that you require. The telephone number you call will depend if you are calling as an individual, business, in regards to estate and gift taxes, or are an overseas caller.

When calling the IRS to discuss your taxes, you will need to verify your identity. Therefore, you may be asked to provide proof of your identity, such as your social security number, prior-year tax return, or previous correspondence with the IRS. Make sure you have as much information with you when making your call.

What to do If These Steps are Unsuccessful:

If you have followed these tips but are still unsure of how to contact the IRS with a tax question, you will need to find the customer service contact number and call the team directly.

You can find the contact details for the IRS on the GetHuman website.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Contact the IRS with a Tax Question?

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