How Do I Change My Shipping Address with DSW?

Changing your shipping address as a DSW customer isn't difficult. DSW makes it easy to make changes to your account in a variety of different ways. You can simply call customer service, use online chat, make changes during check out, via email, or send a letter to DSW. YOu can also log into the DSW site and make changes online. The choice is yours. Requesting a change to your shipping address via mail will take more time but it's still an effective way to make changes if time is not a factor.

Apr 28, 2020

Online shoe and accessory shopping are convenient in many ways. However, the most important detail about this type of shopping is the ability to receive the goods that you order and pay for at the correct address. As a DSW customer, there are many different ways that you can go about changing your shipping address. Plus, this process can be completed in different ways as well.

Call Customer Service

Perhaps the easiest way to update your shipping address with DSW is through customer service. A quick phone call makes it easy to change your address without having to do much beyond making the call and updating your new address. A DSW customer service representative can take the call and input your new shipping address in the DSW system within a matter of mere minutes. This is the least work-intensive way to change your shopping address with DSW.

Access the DSW Site

If you dont want to call customer service you can always change your shipping address on your own. Simply log into the DSW site and make the changes yourself. YOu can use the email that you registered with and the password you created to log into the site and change your shipping address. If you have forgotten your password, you have the option of requesting it or resetting by selecting the forgot password option. Once you have logged into the DSW site, navigate to your account information and change your shipping address.

Use the Online Chat Option

If you don't want to log into the DSW site, you can choose the online chat option and use the phone number associated with your account to change the shipping address. Once you access online chat, the chat agent will ask for the phone number associated with the account. Give the chat agent your phone number and request a shipping address update or change. The chat agent can make note of your new shipping address. All of these steps can be accomplished without actually logging into the DSW account.

Email DSW

If you don't want to use customer service, online chat, or the DSW site, you can always contact DSW customer service via email and request a shipping address change. You will need to detail all the important information associated with your account. Your full name, as well as your phone number and the email address associated with the account, will need to be noted in the email. It's also a good idea to send the email from the email address associated with the account. This method should be equally as fast as the other methods. However, you will need to log into your DSW account to make sure that the change in your shipping address was made.

Make the Changes During DSW Checkout

You can also change your shipping address when you place an order with DSW. Simply log into your DSW account and shop as usual. When you get to the check out point, change your shipping address before completing your transactions. This is a functional way of updating your account.

Use Snail Mail

Last but not least, you can always put pen to paper or use your word processor and send DSW a letter noting the change in your shipping address. This method will take longer and you will need to check your account to ensure that your letter was received and the changes were made. However, this is still a viable option and should be effective, although not the most time-conscious way to change your shipping address. You will need to include the same information you would include in an email to change your shipping address.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Change My Shipping Address with DSW?

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