Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
When I try to sign in to pay bill, I DO NOT receive a code to long into my account.
You*Hello Comcast usually takes money out of our account on the **th of the month they...
Cable and internet service is out
Internet keeps shutting down
I am being charged for the boxes that need to be returned. If I return those on Wednesd...
I am trying to install vpn on my xfi router. Having major issues. You phone line for cu...
I got billed for Internet at old address I canceled service around September ** for ser...
We had a cable line repaired but a tree limb fell on it and it is now laying on top of...
Need to reactivate my voice services* I added it to my plan already, but it needs to be...
Called on either Thursday*Friday for a payment arrangement was told my service would.no...
there was an automatic update on the tv boxes, on september **st and now some of the ch...
Internet not connecting to modem
My cable box reads no signal
Questions about phone insurance
Old roommate had your service and had it turned off but now I’m trying to get this serv...
Im asking for my husband please just call me back when it's our turn and he will tell y...
I want to know why my mobile phone keeps cutting out Drop calls break it up when I’m on...
Canceled prior Comcast account. Originally was in both myself and ex wife’s name but c...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.