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Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I ordered some things yesterday and paid it by credit card and now they’re telling me t...
Fire stick won't go past fire stick TV logo
* items Ordered on my account I did not order them did not receive them but was charged...
I may have ordered two of the same item
Can't track my order. Want to know where it is.
Did I complete everything to start my first day Tom mourning * hours from now Saturday...
Was in hospital with Covid when Bill was due please take off service charges
I just received a call that said that my order on AmAZON might be unsafe and wanted me...
Problem with Amazon prime video*Error code ****
I’m having problem logging into my Prime Video account.*Shows error ****.**What do I do?
The local Kohl store closed. I need a return label for item purchased from amazon
Recieving things I did not order
there are two charges on my mastercard ACCOUNT WITH JET BLUE THAT I NEVER ORDERED ONE I...
Cancel my prime membership
What to cancel my primemembership
I am returning Christmas lights that do not work with Hermes. I am visually impaired an...
I just ordered a Black Friday basketball bag and instead of the $** deal I was charged $**.
I am a Amazon Book Seller. My book is Two Revolutionary War Privateers. I have a Seller...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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