Schritt-für-Schritt-Anleitungen zum Lösen von AliExpress -Problemen

Instructions to help with popular customer service issues

Popular AliExpress How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AliExpress customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AliExpress customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AliExpress customers

Hi. I signed up for Aliexpress years ago through my Facebook account. Now this account...
Order number *****************Purchased ***********Seller I Scooter Eu Official Store...
Hi,**I'm working for a company and we tried several times to reach the end of the new v...
I wanted to order clothes in worth of ***€. But today it sais ***€, why today it is...
Have you stopped giving the $ * coupon now? If not, will it not be given only to Sri Lanka?
sir i have disputed an order and they are saying the refund will be send to in original...
I have a problem with my order. Because when I provide different shipping details, my a...
Change shipping address
Hello, I have one * too many for my address, there is only one *
En fait j aimerais rectifier l adresse de ma commande. L* il est not* Rheinbacher str...
bonjours j ai une machine qui respections des colis aliexepersse depuis le ******* mais...
I paid for some items on AliExpress and they charged my credit card but sent me a messa...
I have a problem with order ID: ******************I received a partial refund but it's...
I received a card through my door informing me the seller has not paid the delivery fee...
Hi guys,at ******** i place an order **************** And estimated delivery time was...
I buy ** ***** batteries vom dadongli ******** Store. Unfortunaly the batteries are fak...
Combined shipment from AliExpress included the wrong two packages inside of my pacakge
I buy ** ***** batteries vom dadongli ******** Store (orderid: ****************) *Unfor...
See more issues reported by AliExpress customers

Does GetHuman write how-to guides because they are a partner of AliExpress?

GetHuman has no affiliation whatsoever with AliExpress, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AliExpress have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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